Shopify Blog

Add A Trust Badge to Your Shopify Store: Free Trust Badge App Review and Tutorial

4.8(1440) - Store Management

Customer trust is vital to the growth and failure of any business. When giving out personal information, your customers need to know they can trust you, and it's this trust that encourages them to divulge their details and complete the payment. A great way to keep your customers at rest is by using Trust badges to encourage customers to release their payment details, in turn boosting your conversion and sales. 

The Free Trust Badge app by Shopclimb provides Shopify store merchants with payment trust badges that increase sales conversion and social proof. Using the Free Trust Badge Shopify app, you enjoy access to the largest selection of payment badges on Shopify and 5 design choices to choose from. 

With the drag and drop editor of the Free Trust Badge Shopify app, you can now customize the location of your payment badges. This app helps you build customer trust while making their purchase, encouraging them to pay and boost your store's sales.  

You can find all you need to know about the Free Trust Badge Shopify app, including its best features, pricing and a tutorial guide to using this app by reading our app review.

Features & Quirks
  • Full-Colour Badges With Multiple Designs
  • Add Badges To Multiple Pages
  • Fully Customizable Badges With A Drag And Drop Editor
Pricing
Basic
Free
  • 145 Payment Badges
  • Customize Badge Color
  • Edit Badge Sizing
  • Customize Messaging
  • Help Center Support
  • 250,000 Pageviews/Mo


Premium
$5.99/month
  • Basic Features Plus
  • Easy Drag & Drop Editor
  • Premium Support
  • 670+ Premium Badges
  • Full-Color Badges
  • Custom CSS
  • 2 Million Pageviews/Mo
Plus
$19.99/month
  • Premium Features Plus
  • Concierge Setup
  • Priority Support
  • Unlimited Pageviews/Mo





Full Tutorial & Review
  • Once the app is installed, and you'll be automatically redirected to the badge setup page. You'll find the top menu navigation, badge builder on the left, and the central part is dedicated to the preview on this page. Let's start with badge selection.

  • First, toggle the button from off to on to activate the badge on your store. Next is the Badge selection, and you can see a list of active badges. In case you want to add other badges, just click the plus button. A new window would pop up with a list of badges. Choose as many as you want, and in case you want to change the position of badges, just click on the small arrows. 

  • You can play around with colors, font type, font size, icon size, and format in the Design Settings. In case you want to show the badge labels below icons, just toggle the button from off to on. 

  • Next is Home page settings; unfortunately, this is not available for a free plan. Moving on to the next, which is Product page settings. The default display position for product pages is below the "Add to Cart" button on your storefront. So if you need to display your badges in a different location on product pages, then you can click the Select Location Plus button. 

  • The cart page settings, Footer settings and adding your own CSS are only available for the premium upgrade. Save your settings by either clicking on the blue save buttons on the top right corner or bottom right corner. Once your settings have been saved successfully, next is to see how the icons appear on your shop. 

Reload your store and click on one of the products, and right below the add to cart and buy it now buttons, you should see the badges.

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Recommendation

Our speed test of this app on our store was done using GTmetrix. We ran a speed test on our store before and after the app was added to compare it easily. Before the app was added, the total product page size was 352KB, and after it was 405, this app added 7 additional requests.  

While the app worked in our mobile test, we have to admit that having too many badges looks messy on mobile, so be sure to cut it down.

Customer support is one of the main factors if the app is good or not. Bad or non-existent customer support can have a huge impact on the overall app score. You can find the support for this app if you click on the help button, and you will be automatically taken to the Hector commerce help center. The help center is a source of plenty of useful articles, but you can submit a ticket if you can't find the answer. We tried this out, and it took 4 hours for us to get a response; while helpful, the ticket submission doesn't feel like live chat.

Words From The App Creator
App Developers have not yet provided us with any. If you are on the App Team - reach out!
Ann Appdeve
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