Order Status Tracker Shopify App Review and Tutorial – EcomExperts
Shopify Blog

Order Status Tracker Shopify App Review and Tutorial

4.3(87) - Customer Service

When running an eCommerce store, order tracking is one very important feature to include. By giving customers a way to track the status of their order, your customer support team saves time that would have been spent fielding follow up calls from customers. 

The Order Status Tracker Shopify app provides merchants with a branded tracking page embedded with your logo and color scheme guaranteed to boost customer engagement. You can find all you need to know about the Order Status Tracker Shopify app in this app review, including its best features, pricing and a quick tutorial on how to use this app.

Features & Quirks
  • Order Status Tracker App
  • Responsive Design For Mobile And Tablet
  • Easy-to-install
  • Track Packages Across 600+ Carriers
  • Increased Number Of Trackability In The Pro Version
  • Real-Time Updates With Email Notifications
  • Branded Tracking Page With Google Maps Integrations
  • Flexible Form Customizations
  • Powerful Order Tracking Dashboard
  • Intelligent Delivery Estimates With Timeline
Pricing
Free
Free
  • 25 Store Orders/Mo
  • Track Across 600+ Carriers
  • Email Notifications
  • Google Maps Integration
  • Form Customization

Starter
$24.99/month
  • 500 Store Orders/Mo
  • Track Across 600+ Carriers
  • Email Notifications
  • Google Maps Integration
  • Form Customization

Pro
$74.99/month
  • 2500 Store Orders/Mo
  • Track Across 600+ Carriers
  • Email Notifications
  • Google Maps Integration
  • Form Customization
Pro +
$199/month
  • 10000 Store Orders/Mo
  • Track Across 600+ Carriers
  • Email Notification
  • Google Maps Integration
  • Form Customization
Full Tutorial & Review
  • Install the Order Status Tracker Shopify App from the app store, and on the dashboard, you should find two navigation menu items: Settings and Help. You’ll also find a counter of orders tracked - lifetime orders and orders tracked this month.

  • Once done, you should receive a congratulations message that your order tracking form is already created; this should happen automatically. You’ll also find more information here for your tracking form;- Where you can find it on our demo shop, how to enable and disable it and where to change the settings. Below there’s a tab to view your page, and you should click on it. 

 

  • Down here, we have more information about the form “ If the changes made are not reflected then, delete the page and revisit the app. The page gets regenerated, and the changes made will be reflected.”    

 

  • Back to the app dashboard, click on settings. Start with visibility settings and click on enable; the order lookup page should now be visible on your site.

 

  • In the customization section, you can change the form layout and design. Change the background color, the output format, and you can choose between Table and Grid view. The final item on the customization section is ‘Required input’. What information do you want your customers to key in to get the details of their order? From the drop-down menu, make a choice and click save to save your settings.

  • Now you can return to the dashboard. Reload your store to see your changes, and you can even test the app to see how it looks, and this is coming from a free plan.
Show More...
Recommendation

One of our favorite things about the Order Status Tracker Shopify App is that it is easy to install and customize. The Order Status Tracker Shopify App works great on mobile and looks even better. 

Not to mention if you ever get stuck, you can get excellent customer support from Hulk App by submitting a ticket or trying to find the answer in the FAQ section.

Words From The App Creator
App Developers have not yet provided us with any. If you are on the App Team - reach out!
Ann Appdeve
Community Discussion