Add Custom "Note" Section on Cart Page

Sale price Price $320.00 Regular price

Do you want to give your customers an opportunity to leave addition notes in your Check out page? Proven way of decreasing Cart Abandonment Rate is adding field for additional notes in your Check out page.

Logic behind this is simple. In traditional brick and mortar stores customers can ask questions and speak with the seller in person but in online based businesses they don't have that opportunity. It is always good idea to give your customers a chance to speak with the seller about their special requests. This way you will decrease Abandonment rate and also improve customers overall experience! 

If you want to do it by yourself, follow the next few simple steps:

  1. In your Shopify account go to Sales Channels section and than go to Online Store
  2. Next go to Manage themes. 
  3. When you find the theme you want to edit click Customize. Your cart settings may be in Theme settings tab, or in the Sections tab. If your theme doesn't have cart section in Theme settings, try Sections. When you are on the theme preview you should see the cart settings tab in the theme editor. 
  4. Next step is to click on checkbox Enable cart notes in your theme's cart settings. 
  5. Click on Save. If you don't want to change your order notes label you are all done. But if you are not satisfied with "Special instructions for the seller" and you want to change it, follow the next steps.
  6. Go back to the Theme you want to edit, click on Actions and choose Edit languages
  7. In the Filter translation search for Special instructions to show the order note translations
  8. Enter a new order notes label and click on Save

That should do the trick, but if you are busy or don't wanna mess your theme, you can contact us and we will do it for you!


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Great service, pleased with the finished product. Account management has been great, and very helpful. Very happy with the overall experience - would recommend to anybody looking to create or update their Shopify web store.

Wasps Rugby Club